Directors Cut Green Chilli Poppadoms & Mango Chutney Dip 12 x 70g

Shipping

All orders are dispatched within 2 days from our warehouse. We have a 2 day dispatch lead time from the order leaving our warehouse to allow picking and packing on top of your selected shipping. E.g. Order placed with 1-2 days shipping, maximum time for delivery including dispatch time is 4 days. Customers will be informed of any delays by email or phone.

Items are shipped via Yodel:

Prices are dependant on size & weight. Extra charges may occur if items exceed weight limits. All shipping charges are none refundable. If you have any issues with recieving your order, please contact our office by email - sales@jlbrooks.co.uk. 

Dispatch Times

Weekdays - Orders will be shipped within 2 days.

Weekends - J.L.Brooks is closed Saturday & Sunday & therefore orders will be shipped within 2 days from the following Monday (unless a bank holiday)

How To Return An Item

Items may only be returned if the item purchased is defective. Please contact us regarding this via email – sales@jlbrooks.co.uk . You will be offered a refund or a replacement item once the item has been examined. Items must be returned within 7 days of purchase. The item must be in its original unused condition & packaging as when left the warehouse. All returns made at the buyers cost, we cannot provide free shipping for returns. Shipping and handling charges are none refundable and the customer is responsible for any damage/loss. This does not affect your statutory rights. 

1. Please email sales@jlbrooks.co.uk to notify of the defective item.
2. Mail your returned item to:
        J.L.Brooks,
        Unit 1, Scotch Park Trading Estate, Leeds, LS12 2PY
3. Include in your package a signed letter stating the reason for your return and the original receipt.  

Customers will be refunded by the payment method used on the original transaction.

Return Exceptions

Items cannot be returned if the item is open and have been tampered with/ items missing.